PRIVACY POLICY

Last updated 21/11/2024

This privacy notice for www.easycorporate.com.cy (doing business as easycorporate) ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

-Visit our website, or any website of ours that links to this privacy notice

-Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information Disclosed to easycorporate

In Short: easycorporate collects personal information voluntarily provided by you.

easycorporate gathers personal information that you willingly disclose when registering on the Services, expressing interest in acquiring information about our products and services, participating in activities on the Services, or contacting us directly.

Personal Information Provided by You:

The specific personal information collected depends on your interactions with us, the Services, the choices you make, and the features you use. This information may encompass:

a. Full legal name(s),

b. Nationality,

c. Date of birth,

d. Domicile and residential addresses,

e. Passport numbers and passport validity dates,

f. Contact details such as email and phone number,

g. Job titles.

The collected information serves various purposes, including the creation of corporate documents, client identification, and routine compliance verifications. These verifications are essential to ensure that EasyCorporate refrains from providing services to any entity under international sanctions.

SENSITIVE INFORMATION

When required, and with your explicit consent or as permitted by applicable law, we process specific categories of sensitive information, including financial data.

Automatically Collected Information

In Short: Certain information, like your Internet Protocol (IP) address, and/or browser and device characteristics, is automatically collected when you visit our Services.

Upon visiting, using, or navigating the Services, specific information is automatically collected. While this information does not disclose your specific identity, it encompasses device and usage details such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, data about your Service usage, and other technical details. This data is primarily utilized for maintaining service security and operation, as well as for internal analytics and reporting.

Similar to many businesses, we employ cookies and similar technologies, with more details available in our Cookie Notice.

Information We Collect Includes:

1. Log and Usage Data: This data, found in service-related log files, includes diagnostic, usage, and performance information automatically gathered when accessing or using our Services.

2. Location Data: We collect information about your device's location, which can be either precise or imprecise, depending on device type and settings. Opting out may limit your use of certain Service features.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information for purposes such as providing, enhancing, and administering our Services, communicating with you, ensuring security and fraud prevention, and complying with legal requirements. Other processing may occur with your consent.

We process your personal information based on your interactions with our Services, encompassing:

• Facilitating Account Management: Processing your information to enable account creation, authentication, and overall account maintenance.

• Know-Your-Customer (KYC) Checks: Conducting KYC checks to ensure compliance with identification and verification procedures.

• Service Delivery: Processing your information to deliver and facilitate the requested services effectively.

• User Support: Responding to inquiries and providing support to address any potential issues related to the requested service.

• Order Fulfillment: Managing and fulfilling orders placed through the Services.

• User-to-User Communications: Enabling communication between users through applicable features.

• Feedback Requests: Processing information to seek feedback and contact you regarding your Service usage.

• Marketing and Promotional Communications: Utilizing your information for marketing purposes in alignment with your preferences. You can opt out of marketing emails at any time.

• Service Protection: Processing information to maintain the safety and security of our Services, including fraud monitoring and prevention.

• Protection of Vital Interests: Processing information when necessary to protect an individual's vital interests, particularly to prevent harm.

These processing activities are designed to enhance your overall experience with our Services and ensure legal compliance.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We process your personal information based on valid legal reasons under applicable law. These legal bases include your consent, performance of a contract, legitimate interests, legal obligations, and protection of vital interests.

The General Data Protection Regulation (GDPR) and UK GDPR  and other relevant international regulations necessitate transparency about the legal bases for processing personal information. Accordingly, our reliance on legal bases is as follows:

• Consent: Your explicit consent serves as a basis for processing your information for specific purposes. You have the right to withdraw your consent at any time, and such withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

• Performance of a Contract: Processing your personal information is crucial for fulfilling our contractual obligations to you. This includes providing services or responding to your requests before entering into a contract.

• Legitimate Interests: We may process your information based on legitimate business interests, provided these interests do not override your fundamental rights and freedoms. Legitimate interests include:

1. Sending users information about special offers and discounts
2. Diagnosing problems and preventing fraudulent activities
3. Improving user experience by understanding how users interact with our products and services

• Legal Obligations: Processing your information is necessary to comply with legal obligations. This involves cooperation with law enforcement or regulatory agencies, defending our legal rights, or disclosing information as evidence in litigation.

• Vital Interests: Processing your information may be necessary to protect your vital interests or those of a third party, especially in situations involving potential threats to personal safety.

• Processing for Archiving, Research, or Statistical Purposes: We may process personal data for archiving purposes in the public interest, scientific or historical research, or statistical purposes. This ensures responsible and ethical use of information.

• International Considerations: Regardless of your location, your data will be processed in accordance with the applicable data protection laws. If you are located outside the EU or UK, you acknowledge that your information may be transferred, processed, and stored in these jurisdictions.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: Your personal information may be shared in specific situations as outlined below, and with certain categories of third parties.

• Vendors, Consultants, and Third-Party Service Providers: To deliver our services efficiently, we may share your data with third-party vendors, service providers, contractors, or agents ('third parties'). These entities perform services on our behalf and have access to your information only for the purpose of fulfilling their responsibilities. The categories of third parties include:

• Government Entities
• Payment Processors
• Data Analytics Services
• User Management Platforms

• Business Transfers: In the course of corporate events such as mergers, asset sales, financing, or business acquisitions, your information may be shared or transferred. This ensures continuity of service and adherence to privacy standards. We will continue to protect your data in accordance with this privacy notice.

• Affiliates: Your information may be shared with our affiliates, including the parent company (if applicable), subsidiaries, joint venture partners, or other entities under common control. Our affiliates are bound by the terms of this privacy notice, ensuring consistent protection of your personal information.

• Business Partners: Collaboration with business partners may involve sharing your information to provide you with specific products, services, or promotions. These partnerships adhere to privacy standards, and we ensure that your data is handled responsibly.

• Legal Compliance and Protection: We may disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. This may also be necessary for the establishment, exercise, or defense of legal claims, or to protect against fraudulent activities.

• User Consent: In situations not explicitly covered by this privacy notice, we will seek your explicit consent before sharing your personal information.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may employ cookies and similar tracking technologies to gather and store information.

We may utilize cookies and comparable tracking technologies, such as web beacons and pixels, to access or store information. Detailed information about the specific purposes for which we use these technologies and how you can opt out of certain cookies is outlined in our Cookie Notice.

6. LOGINS/SIGN UPS VIA THIRD PARTY USER MANAGEMENT PLATFORM

Our website employs a third-party user management platform to facilitate user logins and signups in compliance with the General Data Protection Regulation (GDPR). This platform is responsible for user authentication and the management of user accounts. When you opt to create an account or log in to our website using this service, certain personal information may be collected and processed by the third-party platform.

The information gathered during the login/signup process may include, but is not limited to: Name, Surname, Email Address, Username, Any other details provided by the user during the registration process.

Please be aware that we do not exercise control over the collection, storage, or processing of your personal information by the third-party user management platform. We encourage you to review the privacy policy of the third-party service provider to comprehend how your information will be handled by them. (https://clerk.com/). Moreover, we may receive specific information from the third-party user management platform, such as your name or email address, to facilitate the administration of your account on our website. We will handle any data received from the third-party service in accordance with our own privacy policy and GDPR regulations. By utilizing our website and opting to create an account or log in via the third-party user management platform, you acknowledge and consent to the collection, storage, and processing of your personal information by both the third-party service provider and us, as outlined in this privacy policy.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information for the duration necessary to fulfill the purposes outlined in this privacy notice, unless legal requirements dictate otherwise.

We will retain your personal information only for the period required to achieve the purposes defined in this privacy notice, unless an extended retention period is mandated or permitted by law (e.g., tax, accounting, or other legal obligations). No objective in this notice will necessitate retaining your personal information beyond the duration of users' account association with us.

Upon concluding any legitimate business need to process your personal information, we will either delete or anonymize the information. In cases where immediate deletion or anonymization isn't feasible (e.g., due to storage in backup archives), we will securely store your personal information, isolating it from further processing until deletion becomes viable.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We employ a robust system of organizational and technical security measures to safeguard your personal information.

Our commitment to securing personal information is reflected in the implementation of appropriate and reasonable technical and organizational security measures. These measures are meticulously designed to ensure the confidentiality and integrity of the personal information we process. Despite our dedicated safeguards and continuous efforts to fortify the security of your information, it is crucial to acknowledge that no electronic transmission over the Internet or information storage technology can be absolutely guaranteed to be 100% secure.

We diligently strive to protect your personal information from unauthorized access, but we cannot warrant or guarantee immunity against potential threats such as hackers, cybercriminals, or other unauthorized third parties. Their attempts to defeat our security measures and improperly access, steal, or modify your information are risks inherent in online interactions. While we invest our best efforts in securing your personal information, the transmission of such data to and from our Services remains at your own risk. It is advisable to access the Services within a secure environment to ensure added protection.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

Our Services are not designed for or directed toward children under 18 years of age, and we do not intentionally solicit data from or market to individuals in this age group. By utilizing the Services, you affirm that you are at least 18 years old or that you are the parent or guardian of a minor who is using the Services with your consent. In the event that we become aware of the inadvertent collection of personal information from users under the age of 18, we will promptly deactivate the account and take appropriate measures to expeditiously delete such data from our records. If you are aware of any data that may have been collected from children under the age of 18, please reach out to us for swift resolution.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In certain regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that afford you greater access to and control over your personal information. You may review, modify, or deactivate your account at any time.

In compliance with applicable data protection laws in certain regions, you may have specific rights, including the right to (i) request access and receive a copy of your personal information, (ii) request rectification or erasure of your data, (iii) restrict the processing of your personal information, (iv) if applicable, avail yourself of data portability, and (v) avoid being subjected to automated decision-making. Additionally, under certain circumstances, you may have the right to object to the processing of your personal information. Any such requests can be made by contacting us at support@easycorporate.com.cy.

We will assess and address any requests in accordance with the relevant data protection laws. If you are located in the EEA or UK and believe that we are unlawfully processing your personal information, you also have the right to lodge a complaint with your Member State data protection authority or the UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawal of Consent: If we rely on your consent for processing your personal information, you have the right to withdraw your consent at any time. To do so, please contact us at support@easycorporate.com.cy. Withdrawal of consent will not affect the lawfulness of processing conducted prior to withdrawal or processing based on lawful grounds other than consent.

Opting Out of Marketing Communications: You can unsubscribe from our marketing and promotional communications by clicking the unsubscribe link in the emails we send or by contacting us at support@easycorporate.com.cy. While you can opt out of marketing communications, we may still contact you for non-marketing purposes.

Account Information: If you wish to review or modify the information in your account or terminate your account, you can:Contact us using the provided contact information in our site.

Upon your request to terminate your account, we will deactivate or delete your account and relevant information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce legal terms, and comply with applicable legal requirements.

Cookies and Similar Technologies: Most web browsers are set to accept cookies by default. If you prefer, you can typically choose to adjust your browser settings to remove or reject cookies. It's important to note that such changes may impact certain features or services on our platform. Refer to our Cookie Notice for more information.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and certain mobile operating systems and applications offer a Do-Not-Track ('DNT') feature or setting that users can activate to express their privacy preference, indicating a desire to avoid monitoring and collection of data related to online browsing activities. Presently, there is no universally accepted technology standard for recognizing and implementing DNT signals.

As of now, our Services do not respond to DNT browser signals or any other mechanisms automatically conveying the choice not to be tracked online. Given that there is no established standard for online tracking that we are bound to follow at this time, we currently do not take action based on DNT signals. In the event that a widely accepted standard for online tracking is adopted in the future, necessitating our compliance, we will notify you of this practice in a revised version of this privacy notice.

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

This privacy notice may undergo periodic updates. The revised version will be identified by a modified 'Revised' date and will become effective as soon as it is available. If substantial changes are made to this privacy notice, we may inform you by prominently posting a notice of such changes or by directly sending you a notification. We strongly recommend regular review of this privacy notice to stay informed about how we safeguard your information.

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13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us by email at support@easycorporate.com.cy

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14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please send us an email.

15. COOKIE NOTICE

Our website utilizes "cookies" to optimize user experience. Cookies are small text files that a user's web browser places on their hard drive for record-keeping and tracking purposes. While users can configure their browsers to refuse cookies or receive alerts when cookies are sent, it's essential to note that certain parts of the site may not function optimally without them.

Although we may not directly use cookies, we employ website tracking services such as Google Analytics, which utilizes analytical and tracking cookies. By using our site, users consent to the use of cookies in accordance with our policy. It's imperative to understand that we are not accountable for the use of cookies on third-party websites linked from our site.

Google Analytics, our chosen web analytics tool, collects information anonymously, providing insights into website trends without identifying individual visitors. The tool utilizes its set of cookies to track visitor interactions, including the time of the current visit, previous site visits, and referring websites. Google Analytics customers can access various reports to enhance their websites based on visitor engagement. Each website maintains a separate set of cookies, ensuring visitors are not tracked across multiple sites. To disable this type of cookie, certain browsers allow users to decline cookies on a case-by-case basis. Additionally, users can install the Google Analytics Opt-out Add-on to prevent the collection of information about their website visits.

In compliance with EU legislation, we adhere to the requirement of seeking permission before using specific types of cookies. If you have any concerns or questions about our cookie usage, please feel free to contact us. Your privacy and trust are of utmost importance to us.

16. DISCLOSURE TO OTHERS

In specific situations, easycorporate may be compelled to disclose your personal information to third parties due to legal obligations, legal proceedings, or requests from public or governmental authorities, whether they are within or outside your country of residence. Additionally, we reserve the right to disclose your information if it is deemed necessary for reasons of national security, law enforcement, public interest, or to enforce our business terms and safeguard our operations or clients. In the event of a business reorganization, merger, or sale, easycorporate may transfer all collected personal information to the relevant third party, ensuring that such transfers comply with applicable data protection laws and regulations.

17. DISCLOSURE TO THIRD PARTIES FOR PAYMENTS MADE ON OUR WEBSITE

When processing payments on our website, the sharing of personal information may occur with the following entities:

• Service Providers: We may share personal information with service providers who assist in supporting our services, including functions such as fraud prevention, bill collection, marketing, and technology services. These service providers are contractually bound to use user information solely in connection with the services they provide, and not for their own purposes.

• Credit Bureaus: Information may be reported to credit bureaus as allowed by law.

• Banking Partners: Disclosure to banking partners may take place as required by credit card association rules.

• Legal Compliance: In cases where easycorporate is compelled by legal procedures such as subpoenas or court orders, or when necessary to comply with the law, credit card rules, prevent physical harm, mitigate financial loss, or report illegal activity, personal information may be disclosed to law enforcement, government officials, or other third parties. Disclosure may also occur with user consent or direction from easycorporate.

It is important to note that easycorporate does not engage in the sale or rental of personal information to third parties for marketing purposes, adhering strictly to the outlined principles in this policy.

18. PRIVACY QUESTIONS

In the event of a privacy-related inquiry or a request for access/deletion, our dedicated team is committed to addressing the specific concerns or queries raised in a timely manner. If the response provided is deemed unsatisfactory, you retain the option to escalate your complaint to the appropriate regulatory authority in your jurisdiction. Upon request, we will furnish information about relevant complaint avenues applicable to your circumstances.

Please note that our Privacy Policy may undergo periodic updates. In the case of a material change, a notice will be prominently displayed on the easycorporate website, accompanied by the revised Privacy Policy. This ensures transparency and keeps users informed about any significant modifications to our privacy practices.